Privacy Policy
By using Blue Wheelers.com.au, you are agreeing to the collection and use of your personal information as mentioned in this policy. If we make any noteworthy changes to our privacy policy, we will make a point to notify you through our website.
We care about our customers and understand the importance of protecting their privacy. If in doubts, feel free to contact us and we would love to answer your queries.
Summary
- We will not spam your account or supply your private information (i.e. any information which could be used to identify an individual) to an outside party.
- You decide whether you want to receive information/messages from us.
- You can erase your account details at any time.
Other customers:
- Are unable to gather your personal information unless you authorise us to share your information with them.
How we treat your information
- We will never spam you.
- We may decide to send you notifications about improvements and new facilities, but you do have the right to turn off the notification.
- Your private information is safe.
- We will never disclose your personally identifiable information without your permission, especially your address, email and phone number.
- You may request personal details to be deleted.
- You can update or choose to request to have personally identifiable information removed from the website at any time.
Your personal information is accessed only if:
- You ask us to do so
- It is required by the law, such as Government agencies
- It is required for financial matters such as credit rating companies, banks and financial institutions
What information is collected?
Contact Details: Name, email addresses, address and phone numbers
Optional: Phone numbers, dog’s name
Usage: Number of bookings, dog service required
This data helps us understand your needs better and in return, provide you will quality service.
Cookies, Log entries and Viruses
You may receive cookie requests or a pop up asking you to update your browser, while accessing our website. These requests help provide a better web experience.
Just like most other websites, we log each visit to our webpage. A log entry would provide us with information on the type of browser you use, your internet protocol address, the date and time you logged in. We may also capture information on your web navigation and usage pattern, such as the last page you visited on our website. This information assists us when maintaining our website and improving its quality and may be shared with our agents to enable us to promote our services.
Our website is regularly maintained to assure you are satisfied with our quality. However, there may be circumstances when a major virus hits the internet. This is not in our control. We recommend you to install an anti-virus software to save your computer from catching a virus.
Enquiries
Should you still have any uncertainties with regards to privacy policies, do not hesitate to contact our Privacy Officer at:
Email: privacy@hydrodog.com.au
Telephone: 1300 659 055
